Artificial intelligence provides the next productivity leap in knowledge work
Knowledge work is symbol analysis and knowledge work processes create new knowledge. What if crippling data processes and routines could be automated by utilising intelligent technology in digital work environments. In Finland the people are digitally literate, and they are able to use and comprehend the technology. People also trust technology in their work. The rapid development of technology has enabled service robots, sifting algorithms, analysis tools, and automated data and information processes. Next step in enhancing knowledge work productivity is to release human potential from harnessing routines by artificial intelligence. Digital environments could be tuned up for better productivity by augmenting human potential with technology. Technology enhances also information ergonomics by reducing cognitive load and easing knowledge routines.